FAQ
Welcome to our FAQ section! If you can't find the information you're looking for, don't hesitate to contact our customer support team – they're always ready to assist you.
- How do I place an order?
Placing an order is simple! Just browse our website, add the items you want to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and you're all set.
- What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, PayPal, and more. You can find the complete list of accepted payment methods during the checkout process.
- How can I track my order?
Once your order ships, you'll receive a shipping confirmation email with a tracking link. Click on the link to stay updated on the status and location of your package.
- What is your return policy?
We offer returns within 28 days of purchase, as long as the item is in its original condition. For detailed information on how to initiate a return and our refund process, please visit our Returns and Refunds page.
- Can I cancel or modify my order after it's been placed?
If your item hasn’t been shipped yet, we may be able to help you cancel the order. Please keep in mind that you will need to contact our customer support team as soon as possible and that we cannot guarantee changes after the order has been processed.
- How do I contact customer support?
You can reach our customer support team through various channels. You can send us an email at hello@lanesevenapparel.com or call us at 562-584-5255, or connect with us on social media.